What our Customers say...

Testimonials

I would defiantly use SERVPRO again for any future needs. (hopefully not soon)  They did everything they said they would and more.  

Thank you to the great team at SERVPRO. They were very polite and professional to work with.  I would recommend to any of our family or friends!

I would just like to thank the awesome team at SERVPRO for providing excellent customer service and knowledge for all our restoration needs!

We couldn't be more thankful for the work SERVPRO provided.  I would recommend this wonderful company to anyone! Thank You

I would recommend SERVPRO for any emergency clean up needs. They were always on time and did a great job at keeping us up to date. 

Great Company to work with! Thank you SERVPRO.

SERVPRO was very easy to use for our restoration needs.  They were very professional and prompt.  I am very satisfied.  Great Company.

Thank you for a fantastic experience with a great company.  They went above and beyond.  I would recommend to all our friends and family.

Thanks to SERVPRO for an excellent experience.  They were very professional and polite. I am very satisfied with this team.

Five stars!

They are all hard workers and are also dedicated to the job at hand.

Five stars!

SERVPRO of Lacey responded within 1 hour to my to my flooded basement on a Saturday near Lake Tapps. Antonio and Jason were efficient , quick and really nice. The mitigation to the water damage was addressed and it was all dry in three days. No Mold got started due to their quick work.

Our insurance company recommended SERVPRO of Lacey after we had roof damage that caused a leak into our bedroom. We worked with Project Manager Matt Thew and he did a great job! He explained the entire process thoroughly and we knew what to expect from his team. The techs Steve and Nate also were great, very friendly and professional! They delivered the equipment and came out twice to check the moisture levels during the drying process. We highly recommend SERVPRO!

Jason Hall and Chris Moe came out to assess the damage to our home and were very professional and informative. They answered all questions we had and made us feel comfortable about the situation. I would recommend them to anyone!

SERVPRO was prompt and professional. They cleaned up fire damage in the kitchen. Good job, guys.

Great job with the water damage. SERVPRO gave the best service.

Pat and Paul from SERVPRO was a big help! They were quick to respond and knew their stuff. Thank you Pat for organizing the whole project and Thanks Paul for doing the dirty work with a smile. You guys rock.

VERY PROFESSIONAL

I recently had a tenant move out of my rental. The damage they did was horribly devastating. If it wasn't for SERVPRO of Lacey I wouldn't have been able to rent out my house. The speedy process and quality was outstanding. I cannot thank them enough. It was "Like it never even happened." I highly recommend SERVPRO of Lacey.

Love the fact that SERVPRO of Lacey cares about the work they do and who they do it for. You're not just a number....you're a person and the team genuinely cares about getting you back on track. They said no stress...they meant it. I know firsthand they will go the extra mile to remove stress, make sure you understand the process and make it "Like it never even happened." Great team!

It was an awesome experience. The team is very knowledgeable, they knew exactly what there were doing. If I have another water damage hopefully I don't, but if I do I will definitely use them again.

Great and knowledgeable team of experts who really care about the damage done to your personal effects. They came in and helped us in our time of need while being very empathetic. If I ever need something like this I will be using them again!

I am not comfortable having strangers in my home.  I was very anxious about it and was honest with the crew when they showed up.  They were fabulous about it and very understanding.  I was pleased to have them as my guests.  They represented your company very well and did an incredible job!

Would highly recommend the same team members to anyone!

Had them come and clean my carpet and couches they were awesome they went above and beyond and Devin found all the spots and issues. got areas clean no one else ever could from fireplace soot/smoke damage. professional and polite listened to what I needed they did a thorough job and took time to do it right.

Top Notch!  Crew was amazing!

Everything was great! Great job to everybody.

Everything was great! Great job to everybody.

Keep Chris!  He is friendly, yet professional.  He is upbeat and confident!  Good guy!